TPPI - Definition

The Process of Process Improvement - Process Definition Christine Stephenson (Qld Govt) - coordinator

Purpose Statement
To describe the processes being reviewed and identify whether there are any issues or opportunites that could lead to process improvement.

Definition
The process of describing the attributes of a process which includes confirming the scope and documenting the process in order to state the case for analysing the process.

Process
1. Confirm Scope and define boundaries 2. Document the process context 3. Document perceived issues, opportunities and findings 4. Recommend Analysis of Process
 * Review current project documentation
 * Research available documentation
 * Identify releavant stakeholders
 * Define process review scope
 * Define process review approach
 * Determine level of detail required
 * Conduct the process modelling exercise
 * Select the format
 * Determine information sets that will be recorded
 * Run the process modelling workshop/interviews
 * Model process information
 * Validate the process models
 * Consolidate As-Is models
 * Run follow-up workshops
 * Identify process variance
 * Identify variance type
 * Charaterise variance
 * Determine the variance
 * Identify variance impact types
 * Complete the process findings register
 * update the process analysis report
 * Compare findings against stakeholder's objectives
 * State the case for analysis
 * Prepare the end stage report