TPPM - Design - Set-the-scene For Design

Contact: Jamie Cornes (Suncorp)

Purpose
To ensure all personnel involved in the process design exercise have a common understanding of the context for the exercise and the business objectives to be achieved.

Inputs - Process Activities - Outputs
process - Process Analysis Existing Stakeholders 1.1 Verify stakeholders for process design Verified stakeholders process - Process Design (all) Business Strategy Development Business Strategy & Vision process - Process Definition Process Goals 1.2.1 Understand business strategy and vision 1.2.2 Validate strategy 1.2.3 Know the end-game 1.2.4 Agree process design scope process - Process Analysis As Is Process Models process - Process Defintion Reference Models: 1.3.1 Research process reference models 1.3.2 Confirm existing good practice 1.4 Establish plan for process design Statement of Work (SOW) process - Process Design (all) 1.4.1 Verify schedule for process design 1.4.2 Establish design team
 * rowspan="2" style="width:20%;border:1px solid #cef2e0;background-color:#f5fffa;vertical-align:top;color:#000"| 1.2 Validate goals for process design
 * rowspan="2" style="width:20%;border:1px solid #cef2e0;background-color:#f5fffa;vertical-align:top;color:#000"| Process design goals and scope
 * rowspan="2" style="width:20%;border:1px solid #cef2e0;background-color:#f5fffa;vertical-align:top;color:#000"| process - Process Design (all)
 * rowspan="2" style="width:20%;border:1px solid #cef2e0;background-color:#f5fffa;vertical-align:top;color:#000"| 1.3 Gather "reference" materials
 * rowspan="2" style="width:20%;border:1px solid #cef2e0;background-color:#f5fffa;vertical-align:top;color:#000"| Process design reference material
 * rowspan="2" style="width:20%;border:1px solid #cef2e0;background-color:#f5fffa;vertical-align:top;color:#000"| process - Develop To-Be Process
 * Industry Models
 * Existing Internal Models

Methods & Tools
1.1 Verify stakeholders for process design Stakeholder Identification 1.2 Validate goals for process design Balanced Scorecard, Value Chain, Strategy Maps 1.3 Gather "reference" materials 1.4 Establish plan for process design