IGOE - TPPI - Analysis - Introduction

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Introduction to the Analysis phase
The Process Analysis stage is dedicated to the performance analysis of a particular process in scope. The Analysis phase is important as it is the phase in which the findings are analysed in depth to identify root cause. The Definition phase has produced the baseline performance of the process and documented some of the findings. The Analysis phase will develop theories of root causes, confirm the findings with data, and finally identify the root cause of the problem in depth. The verified cause(s) will form the basis to make recommendations in the design of the future To-Be process.

The Analysis phase requires different analytical capabilities, the knowledge and skill of different techniques and tools to establish the root cause and recommend future process designs that enhance the performance of the process in scope.

Process Analysis has as it's base a strategic purpose such as reviewing or validating for compliance, process alignment, process performance or the identification of strengths, weaknesses, pain points and similar.